Part 1 - Who Are We?

Lief World Ltd. is a charitable organisation management hub dedicated to facilitating and managing charitable activities. We are a nexus for donors, charities, and partners, aiming to streamline and enhance the impact of charity. Our mission is to connect generosity with need, ensuring that every contribution makes a significant difference.

As a hub for charitable activities, we handle a range of information, including personal data of donors, charity partners, and users of our platform. Our commitment to transparency and integrity is at the core of our operations. We adhere strictly to legal and ethical standards in data protection and privacy, ensuring that every stakeholder's information is treated with the utmost care and respect.

We understand the importance of privacy and are dedicated to safeguarding the personal information entrusted to us. This policy outlines how we manage and protect this data in line with the General Data Protection Regulation (GDPR) and other relevant data protection laws.

Our approach to data protection and privacy is proactive and centred on maintaining the highest standards of compliance and ethical conduct. We continuously update our policies and practices to align with evolving regulations and best practices in data protection.

As you engage with our services, either as a donor, a charity partner, or a user, rest assured that your privacy is a priority for us. Our policies are crafted to not just comply with legal requirements but also to embody our commitment to ethical responsibility and the trust you place in us.

In the following sections, we will detail our practices and your rights regarding data protection and privacy, ensuring you are fully informed and can engage with our services with confidence and clarity.

Part 2 - How to Reach Our Data Protection Officer?

Click Here to contact Lief World Ltd’s Data Protection Officer at privacy@lief.world

Part 3 - How Do We Notify You of Changes to this Policy?

At Lief World, we are committed to continually improving our privacy practices and keeping our data protection policy up-to-date with the latest legal requirements and best practices. As such, from time to time, we may make changes to this Privacy and Data Protection Policy. We place updates on our website and also provide notification on material changes via email. If you keep using the Platform after we notify you consent to the updated Privacy Policy. If you do not consent, you may cancel your account.

Part 4 - What Are Your Rights?

Lief World Ltd may use your email for marketing purposes, you can opt-out of this in your personal account settings. Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data. Lief World is committed to honouring these rights and providing you with the means to exercise them:

1. Right to Access: You have the right to request access to your personal data that we hold. This allows you to receive a copy of the personal data we have about you and to check that we are processing it lawfully.

2. Right to Rectification: If you believe that any information we hold about you is incorrect or incomplete, you have the right to request that we correct it.

3. Right to Erasure: Also known as the 'right to be forgotten', this enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. There are certain exceptions to this right, such as where the data is required for legal or regulatory reasons.

4. Right to Restrict Processing: You have the right to request the suspension of the processing of your personal data, for example, if you want us to verify its accuracy or the reason for processing it.

5. Right to Data Portability: This right allows you to request the transfer of your personal data to another party in certain circumstances.

6. Right to Object: You have the right to object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.

7. Rights Related to Automated Decision Making and Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

8. Right to Withdraw Consent: In the limited circumstances where you may have provided your consent to the collection, processing, and transfer of your personal data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time.

To exercise any of these rights, please contact our Data Protection Officer here (link privacy@lief.world) 

Lief World is dedicated to upholding these rights and ensuring that your personal data is managed with care and respect. We encourage you to contact us if you have any concerns or questions about how your personal data is handled.

Part 5 - What Data Do We Collect?

Lief World collects various types of data to facilitate and manage charitable activities effectively. The data we collect depends on your interactions with our platform, whether as a donor, a charity partner, or a general user. Here is an overview of the types of data we collect:

1. Personal Identification Information: This includes names, addresses, email addresses, telephone numbers, and other contact details.

2. Financial Information: For donors, we collect payment information, which may include credit/debit card details, bank account numbers for direct debits, and other payment methods used for donations.

3. Donation History: We keep records of your donation amounts, dates, and the charities you have supported through Lief World.

4. Usage Data: This covers information about how you use our website and services, such as your browsing activities, preferences, and feedback.

5. Technical Data: Includes IP addresses, browser types and versions, time zone settings, operating system, and other technology on the devices used to access our platform.

6. Profile Data: For users who create an account, this includes your username, password, donations made by you, your interests, preferences, feedback, and survey responses.

7. Communication Data: Records of communications with us, such as emails, support tickets, and other correspondence.

8. Charity Partner Data: For charities, we collect organisation details, contact information of representatives, financial data for transaction processing, and compliance documentation.

9. Business Partner Data: For businesses, we collect organisation details, contact information of representatives.

All the data we collect is essential for providing our services, enhancing user experience, processing donations efficiently, and complying with legal and regulatory requirements. We are committed to processing your data lawfully, fairly, and in a transparent manner. Your data is stored securely and is accessed and used only for the purposes for which it was collected.

Part 6 - What Happens If You Don’t Want Us to Have Your Data?

We understand and respect your decision if you choose not to provide us with some or all of your personal data. However, it is important to be aware of the implications this may have on our ability to provide you with certain services:

1. Donation Processing: If you choose not to provide necessary personal and financial information, we may not be able to process your donations. For instance, without payment information, we cannot complete donation transactions.

2. Service Customization: Personal data helps us tailor our services to your preferences and interests. Without this information, your experience with our platform may be less personalised.

3. Communication Limitations: If you opt out of providing contact details, we will be unable to send you updates, information about our work, or responses to your queries.

4. Legal and Regulatory Compliance: There are instances where we are legally obligated to collect and retain certain data. For example, financial records for accounting and tax purposes. In these cases, opting out may not be possible.

5. Charity Partners: For charity partners, certain data is essential for registration, verification, and operational purposes. Lack of such information may hinder our ability to collaborate effectively.

6. Opting Out: You always have the option to opt out of certain data uses, such as marketing communications. However, this will not affect the lawfulness of any processing carried out before you withdrew your consent.

Part 7 - How Do We Use Your Data?

At Lief World, we use the data we collect for various purposes, all aimed at enhancing our services, ensuring compliance, and fulfilling our mission of facilitating effective charitable activities. Here is how we use your data:

1. Donation Processing and Management: We use personal and financial data to process donations, manage recurring contributions, and maintain accurate records of transactions for accounting and auditing purposes.

2. User Support and Communication: Contact information is used to communicate with you, respond to your inquiries, provide support, and keep you informed about our activities, campaigns, and opportunities to contribute.

3. Service Personalisation: We use data about your preferences, donation history, and interactions with our platform to personalise your experience, making it easier for you to find causes you care about and streamline your engagement with our services.

4. Platform Improvement: Usage and technical data help us understand how our website and services are used. This information is crucial for improving user interface, functionality, and overall user experience.

5. Compliance and Legal Obligations: We process data to comply with legal obligations, such as tax and financial reporting requirements, verifying charity partner credentials, and adhering to anti-money laundering regulations.

6. Security: To ensure the security of our platform and protect against fraud, we use certain data to monitor for suspicious activities and protect the integrity of transactions.

7. Marketing and Communication: We may use your contact information to send you newsletters, updates about our work, and information about fundraising campaigns, subject to your consent where required by law.

8. Research and Analytics: Aggregated and anonymised data may be used for research purposes to understand donor trends, effective fundraising strategies, and the impact of our work.

9. Feedback and Surveys: We occasionally use contact details to seek feedback or conduct surveys to improve our services and understand the needs of our donors and charity partners better.

10. Legal Claims: In certain circumstances, we may need to use your information to handle and resolve legal disputes, for regulatory investigations, or to enforce agreements.

If you wish to opt-out of any of this please contact our privacy team here (Link to privacy@lief.world) 

Part 8 - With Whom Are We Sharing Your Data?

At Lief World, we understand the importance of keeping your personal data secure and confidential. We share your data only when necessary and in ways that are consistent with our privacy policy and data protection laws. Here are the entities with whom we may share your data:

1. Charity Partners: When you make a donation to a specific charity through Lief World, we share relevant information with that charity, such as your name and the amount donated, unless you choose to donate anonymously.

2. Service Providers: We engage various third-party service providers to perform functions on our behalf. These include payment processing, website hosting, data analysis, marketing assistance, email delivery, and auditing services. We provide these service providers only with the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected.

3. Legal and Regulatory Authorities: In certain circumstances, we may be required to share your data with legal and regulatory authorities. This includes complying with legal processes, responding to requests from public and governmental authorities, including those outside your country of residence, for national security, law enforcement, or other public interest reasons.

4. Business Transfers: In the event that Lief World is involved in a merger, acquisition, reorganisation, or sale of assets, your personal data may be transferred as part of that transaction.

5. Stripe Connect: For processing donations, we use Stripe Connect. This means that your payment information is shared with Stripe for transaction processing. Stripe's use of your personal data is governed by their privacy policy.

6. Analytics and Data Aggregation: We may share non-personally identifiable information with partners for analytics purposes. This data is aggregated or anonymized and does not identify you personally.

7. Social Media and Marketing: If you interact with social media features on our platform, these features may collect information about your use of our services and post this information to your social media profile. The data sharing in this context is controlled by the privacy policy of the social media platform.

8. Consent-Based Sharing: In scenarios where additional data sharing requires your consent, we will inform you accordingly and respect your choices.

We take steps to ensure that any data sharing is in compliance with data protection laws and our own strict standards for data privacy. When transferring your data internationally, we take necessary measures to ensure that your data is protected in accordance with GDPR and other relevant data protection laws. For more detailed information or concerns about how we share your data, please contact our Data Protection Officer.

Part 9 - How Do Charity Partners Use Your Data?

Lief World collaborates with various charity partners to facilitate and manage charitable donations. When you make a donation to a charity through our platform, we share certain information with the charity. Here's how our charity partners may use your data:

1. Donor Acknowledgment and Appreciation: Charities use donor information to acknowledge and thank donors for their contributions. This may include sending thank you letters, emails, or other forms of appreciation.

2. Donor Communication: Charity partners may communicate with donors to provide updates about their work, the impact of donations, and additional opportunities to support their cause. This is subject to your communication preferences and consent where required.

3. Fundraising Activities: Your data may be used by charity partners for future fundraising activities. However, this is subject to your consent and communication preferences set on our platform.

4. Reporting and Analysis: Charities often use donation data for internal reporting, analysis, and accounting. This helps them in understanding donor trends, managing budgets, and planning future activities.

5. Legal and Regulatory Compliance: Charities are required to comply with legal and regulatory obligations, such as financial reporting, audit requirements, and ensuring donor money is used appropriately.

6. Data Security: Our charity partners are expected to protect your data with appropriate security measures and use it in accordance with data protection laws and best practices.

7. Privacy Policies: Each charity partner is responsible for their own data protection and privacy policies. We encourage you to review these policies if you have concerns about how a particular charity will use your data.

8. Restrictions on Use: Lief World ensures that charity partners agree to use the data only for the purposes mentioned and in line with legal, ethical, and privacy standards. They are not permitted to sell, rent, or trade donor information.

Please note that Lief World carefully selects its charity partners and seeks to work with organisations that share our commitment to data privacy and protection. However, once your data is shared with a charity partner, their use of your data is governed by their policies and practices. For questions about how a specific charity uses your data, we recommend contacting the charity directly or reviewing their privacy policy. If you have broader concerns or need assistance, our Data Protection Officer is available to help.

Part 10 - How Do We Use Personal Data of Our Partner Users?

Lief World collaborates with various partners, including corporate sponsors, vendors, and service providers, to enhance our charitable initiatives. The personal data of individuals associated with these partners (referred to as "Partner Users") is handled with the same level of care and confidentiality as that of our donors and charity partners. Here's how we manage and use the personal data of our Partner Users:

1. Communication and Collaboration: We use contact information of Partner Users for ongoing communication and collaboration. This includes discussions about projects, initiatives, and other partnership-related activities.

2. Contractual and Transactional Processes: Personal data is utilised for managing contractual obligations, processing transactions, and facilitating service delivery in the context of the partnership.

3. Platform Access and Usage: For Partner Users who access and use our platform, we collect and use data related to their interactions with our services. This helps in providing a customised experience and in improving the functionality and security of our platform.

4. Compliance and Legal Obligations: We process personal data of Partner Users to comply with legal, regulatory, and compliance obligations. This includes maintaining records, reporting, and responding to legal processes.

5. Marketing and Communications: With consent, we may use the contact details of Partner Users to provide updates about our activities, share opportunities for further collaboration, and send marketing materials related to our services.

6. Feedback and Surveys: We occasionally invite Partner Users to provide feedback or participate in surveys to improve our partnership programs and align our services more closely with their needs.

7. Data Security and Confidentiality: We ensure that personal data of Partner Users is protected by appropriate security measures. Access to this data is restricted to authorised personnel who have a legitimate business need to access it.

8. Data Sharing and Disclosure: Personal data of Partner Users may be shared with third parties only when necessary for the purposes of the partnership, and in accordance with our data sharing policies outlined in Part 8. This includes sharing with service providers or as required by law.

9. Respecting Partner Users' Rights: Partner Users, like all other data subjects, have rights under data protection laws. We are committed to respecting these rights, including the right to access, correct, and request the deletion of their personal data.

Our approach to handling the personal data of Partner Users is founded on respect for their privacy and compliance with data protection laws. We aim to maintain transparency in how we use this data and ensure that it is used solely for legitimate business purposes related to our partnerships. For any queries or concerns about how we handle Partner Users' data, please contact our Data Protection Officer.

Part 11 - How Long Do We Keep Your Data?

At Lief World, we keep your data for as long as we have legitimate business reasons to do so as required by UK law.

Part 12 - Children’s Data

Lief World Ltd is committed to protecting the privacy of all individuals, particularly those under 18 years of age. Our services are not intended for users below 13. If you, as a parent or guardian, become aware that your child has supplied us with personal information, please reach out to us at support@lief.world

Part 13 - Gift Aid

Lief World supports the Gift Aid scheme, enabling UK taxpayers to increase the value of their donations to registered charities. Here's how we handle data in relation to Gift Aid:

1. Gift Aid Declarations: When you choose to add Gift Aid to your donation, we collect necessary information as part of the Gift Aid declaration. This typically includes your name, address, and the fact that you are a UK taxpayer. We process this data into Gift Aid declarations and send this to the charity.

2. Data Use for Gift Aid: The information collected for Gift Aid is used exclusively for processing Gift Aid with HM Revenue and Customs (HMRC). This allows the charity to claim 25p of tax on every £1 donated, at no extra cost to you.

3. Revoking Gift Aid: If you stop paying enough tax on your income or capital gains, it is your responsibility to inform us. You can cancel your Gift Aid declaration at any time by notifying the charity.

4. Confidentiality and Security: As with all personal data, we maintain the confidentiality and security of Gift Aid data and ensure it is used only for its intended purpose.